Problem Solving Methods

Benchmark offers training by qualified specialists in a variety of problem-solving techniques, including 8-D problem solving methodology.

The general course objectives of our problem solving training classes include:

  • Exposing participants to a team or individual problem-solving environment
  • Identifying and defining a problem
  • Identifying and defining short and long term corrective actions
  • Implementing corrective action and verifying its effectiveness
  • Identifying opportunities for preventive action

During this course, we will also:

  • Identify the benefits of using structured problem solving tools
  • Give an overview of three to five simple, but effective, problem solving tools
  • Discuss which tools to use for different situations
  • Provide detailed instruction on using the problem solving tools
  • Describe the infrastructure needed to support the tools
  • Facilitate a work session to apply the tools to concrete situations

 E-mail us for more information or call 1-800-637-9536

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